Terms & Conditions

Introduction

This page (together with any documents referred to, within it) tells you the Terms & Conditions on which we supply any of the products (Products) listed on our website – philippacraddock.com (our site) to you. Please read these Terms & Conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these Terms & Conditions.

Information About Us

Philippacraddock.com is a site operated by Philippa Craddock Ltd (we). We are registered in England and Wales under the company number – 5381326 and with our registered office at -Pheasants Hatch, Piltdown, East Sussex TN22 3XR. Our VAT number is – 924 9915 87.

Intellectual Property Rights

All intellectual property rights concerning this web site including, but not limited to design, text, graphics, logos, images and other materials are owned by Philippa Craddock Ltd. Philippa Craddock and logo are both registered trademarks. Our uniquely designed and carefully engineered boxes and packaging are protected under UK Registered Design. No content, design or trademarks may be reproduced, copied, used, sold and/or duplicated without our prior written consent. 

Access To Our Site

We reserve the right to withdraw or amend our web site at any time. In using our site you agree to accept and abide by all of our Terms & Conditions and act in accordance with the law. You may not alter, impair or interfere in any way with our web site. If you default negligently in any obligations set out in these Terms & Conditions (including our Privacy Policy) you shall be liable for all the losses and damages that this may cause to Philippa Craddock Ltd, our affiliates, partners or licensors. By placing an order through our site, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

Our Status

We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. We reserve the right to contact you by email, after your first order.

Prices

All prices for products on our web site are inclusive of VAT at current rates. All prices, unless stated otherwise, exclude delivery. Prices are liable to change at any time. It is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. If a product’s correct price is higher than the stated price on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject the order and notify you of such rejection. We are under no obligation to supply you with the Product at the incorrect (lower) price, even after we have sent you an order confirmation.

Payment

We accept Visa (Credit and Debit), MasterCard, Electron, UK Maestro (International Maestro can be accepted for Internet transactions, if supported by MasterCard SecureCode) and Solo. All payments must be made in British Sterling (£). All credit and debit transactions are processed by HSBC, so you can have full confidence that our online ordering service is secure. All cards are subject to validation checks and authorisation by the card issuer. We will not be liable for delays or non-delivery if, for any reason, your card issuer refuses to authorise payment. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.